The helpdesk is operational Monday to Thursday 08.00 to 17.30 and Friday 08.00 to 17.00.
Contact by telephone or e-mail:
Tel: +44(0)161 772 1745
e-mail: orbithelpdesk@orbitmail.co.uk
...The Orbit Helpdesk has provided a quality and timely level of service, confirming receipt of daily transmissions and providing Early Warning Notifications when appropriate.
All issues reported to the helpdesk have been investigated and responded to rapidly enabling fault resolution to be progressed ASAP.
The Helpdesk Team have also always been courteous, helpful and patient when dealing with both issues and general queries and are happy to assist where they are able....